- Shipping & Returns
Shipping & Returns
All orders are shipped via Royal Mail.
Please allow 2-6 days for delivery of in-stock items, and 6-15 days for non-stock items (as stated in each product's availability field).
Shipping to International destinations is £1.99 per item to eligible destinations. We currently ship to: the USA, Canada & the E.U.
Orders are sent via Royal Mail Priority Airmail, and delivered by your domestic state postal service.
Average delivery time is 5-10 days from despatch.
Christmas Returns 2018
Please note: the following terms apply to orders placed DIRECTLY through aslanchristianbooks.com.
You may return any item(s) for free using Royal Mail Tracked Returns if it is in new/unread condition, and within 14 days of receipt if you are in the UK.
Items can be returned up to Jan 31st if it is in new/unread condition beyond the 14 days free returns period, but these must be returned at the customer's cost.
Any items returned using the Tracked Returns service after 14 days of receipt will be processed with a £3.00 deduction to cover the cost of return.
You may return any item(s) for free using Royal Mail Tracked Returns if it is in new/unread condition, and within 14 days of receipt if you are in the UK. Click here to return any item(s).
If you have received an incorrect, faulty or damaged item, please inform customer service so that we can also resolve the issue.
You should expect to receive your refund within two weeks of giving your package to the post office, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper, the time it takes us to process your return once we receive it and the time it takes your bank to process our refund request.
*Unfortunately we are unable to offer free returns on International orders
Aslan Christian Books
Unit 3, Woodland Industrial Estate
Eden Vale Road
Office open Monday to Friday 0830-1700. Closed weekends and bank holidays. Call 01373 823451